Returns & Exchanges
We want you to love your Nude Lucy pieces, which is why we offer a 30-day return window for all full-priced items in their original, unworn condition. Please note that all items must have original tags attached and be free of any makeup or fragrance marks to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the parcel.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing