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Returns & Exchanges

We want you to love your Nude Lucy pieces, which is why we offer a 30-day return window for all full-priced items in their original, unworn condition. Please note that all items must have original tags attached and be free of any makeup or fragrance marks to be eligible for a refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the printed return authorization slip inside the parcel.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing